TOP 15 QUESTIONS FOR INTERVIEWING EMPLOYEES
■ At your last job, how did you fill downtime?
■ Tell me about your last performance review. What was mentioned about how you could improve? Any re-occurring themes?
■ Which situations kept you from coming to work on time at your last job? How often did that occur?
■ Describe a recent problem you had with one of your manager's decisions. Listen and then ask, how did you handle it?
■ What about your character makes you a good candidate for this job?
■ Priorities often change suddenly throughout the day. If you are asked to quickly do another task, how does that affect your mood? What if it's the third time before noon?
■ What do you feel is an acceptable amount of days to be absent in a calendar year?
■ How do you handle situations that could cause you to be tardy or absent?
■ How have you responded in the past when you found another employee was stealing?
■ 24/7 operations are like relay races where you take the baton, run with it and then pass it on smoothly. How do you make seamless transitions on shift changes?
■ How have you responded in the past when your replacement calls in sick and a substitute will take over an hour to come in?
■ During the last year, when your replacement hasn’t shown up and your manager asked you to stay late, what percentage of the time have you stayed late?
■ Think about the last time your manager critiqued your work. How did you respond?
■ Give an example of when you did something without being asked. Can you give me another example?
■ Tell me about your most frustrating experience as a __________(job title). Listen and then ask, how did you handle it?
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